Cancelling/Rescheduling Your Appointment Please give 24 hours notice for any cancellations or rescheduling of your appointment so another deserving client on the wait list can book your spot. For immediate assistance refer to your confirmation email and text reminders. Failure to notify of a cancellation or rescheduling with 24 hours notice can result in a ban of future services.

Fees: If 24 hours notice of cancellation or rescheduling is not given prior to your appointment time a cancellation/rescheduling fee of 50% of your service will be charged at the time of your scheduled appointment. This fee is on top of your 50% non-refundable booking deposit. Rescheduling is complimentary for up to 2 appointments, after 2 rescheduled appointments there will be a $75 fee per each reschedule change.

No Call/No Show: If a No Call/No Show occurs you will be charged 100% of your service scheduled and you will have to pay in full to book any future appointments.

I’m Running Late! If you are running late please give text the salon at 214-695-4438 to notify me directly. If you are running behind longer than 15 minutes your appointment may need to be rescheduled to a later date and time. I will do my best to accommodate your service with the remaining time allotted.

Payment: All services require a non-refundable 50% deposit at time of booking. The remaining balance for services is due at the time of appointment, and can be paid by cash, credit card or Zelle. Our policy reserves the right to require major credit cards or debit cards for scheduling of all appointments.

Detangling Fee: All services require hair to be prepped properly so that we can guarantee our services. If there is severe matting and excessive detangling is required during your service there will be a $75 detangling fee added to your service. If I am unable to provide detangling during your service you may need to be rescheduled to a later date and time. I will do my best to accommodate your service with any remaining time allotted.

Satisfaction Guarantee : I strive to provide the highest level of service to all of my clients. If a client is not satisfied with their service, they must inform me immediately and up to 7 days passed their service so that the issue can be addressed.

Personal Belongings: The salon is not responsible for any lost, broken or stolen personal belongings. Please keep valuables with you at all times.

Health and Safety: Clients who are feeling ill or have been in contact with someone who has COVID-19 are asked to reschedule their appointment. If you are deemed ill at your appointment I reserve the right to refuse your service.

Professional Conduct: I reserve the right to refuse service to anyone who exhibits inappropriate or disrespectful behavior.

Child Policy: In an effort to keep your children safe and to keep the salon environment worry free for all, I adhere to the following salon policy at Republic Hair Co. Children under 12 years old must be accompanied by an adult (other than the person receiving services) and we ask that children stay with that adult in our waiting area and not on the styling floor, where shears, chemicals, and hot tools pose a serious risk to children. Please contact Republic Hair Co. if you have concerns or questions about the Child Policy.